Order Processing
Orders are processed in 1-2 business days and shipped out every MONDAY, WEDNESDAY and FRIDAY as long as you place your order by 7pm the day before. Processing may increase to 2-4 days when we have sales, or special events.
Shipping Policy
All orders are shipped from Port Burwell, Ontario and ship across Canada, United States and select International destinations. You will receive a confirmation e-mail with your tracking number once your order is shipped.
Canada:
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Expedited: ships within 2-8 days; tracked shipment; liability coverage up to $100
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XpressPost: ships within 2-4 days; tracked shipment; liability coverage up to $100
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Priority: ships within 2-4 days; tracked shipment; liability coverage up to $100
United States:
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Expedited Parcel USA: ships within 4-7 days; tracked shipment; liability coverage up to $100
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Tracked Packet USA: ships within 4-7 days; tracked shipment; liability coverage up to $100
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Xpresspost USA: ships within 2-4 days; tracked shipment; liability coverage up to $100
International:
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Tracked Packet International: ships within 6-10 days; tracked shipment; liability coverage up to $100
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Xpresspost International: ships within 4-7 days; tracked shipment; liability coverage up to $100
* Please note that the listed shipping dates are ONLY guidelines and there are no guarantees of delivery dates.
* In the case your delivery was returned due to a wrong address, please note that you will have to pay for another shipping label. Once we receive payment for the shipment we will send your order out.
* We cannot be held responsible for lost packages or shipping delays.