Shipping Insurance
Starting on February 3, 2025 we are offering optional shipping protection on all orders. Please note if you do not purchase insurance most shippers only cover $100 on tracked orders. If a package is lost, we are NOT responsible for the remaining value of your order.
To purchase insurance, go to the section named Shipping Insurance and purchase the amount corresponding to the total value of your order to ensure protection in case your order is lost.
In the event of an insurance claim, please ensure you contact us via e-mail at contact@galaxykustoms.com to inform us of your lost order. We will work with the carrier to provide them all required information to expedite the insurance claim process. However, we will not be sending replacement products, nor will we be held responsible for the amount of your order.